Terms & Conditions

These Terms and Conditions govern your use of the Transformation Lab MI website at transformationlabmi.com and any services offered through it, including our AI-assisted phone line and SMS communications. By using our website or contacting us, you agree to these terms.

1. Services

Transformation Lab MI offers personal training and fitness coaching services in Sterling Heights, Michigan. Information provided on our website is for general informational purposes and does not constitute a binding service agreement until confirmed by our team.

2. SMS Program

By consenting to receive SMS messages during an inbound call with our AI voice assistant, you agree to receive text messages from Transformation Lab MI, including booking links and follow-up communications related to your inquiry. Message frequency varies. Message and data rates may apply.

• Reply STOP at any time to opt out of SMS messages.
• Reply HELP for assistance.
• Carriers are not liable for delayed or undelivered messages.

3. User Responsibilities

When submitting information through our website or phone line, you agree to provide accurate and truthful information. You are responsible for ensuring the phone number and email address you provide are correct and belong to you.

4. Intellectual Property

All content on this website, including text, images, and branding, is the property of Transformation Lab LLC. You may not reproduce or distribute any content without written permission.

5. Limitation of Liability

Transformation Lab LLC is not liable for any damages arising from your use of this website or reliance on information provided through our AI voice assistant. Our AI agent is designed to assist with inquiries only and does not provide medical or fitness advice.

6. Third-Party Services

Our website and phone system use third-party services including Google Analytics, Vercel Analytics, Twilio (SMS delivery), and Retell AI (voice agent). Your interactions with these services are subject to their respective privacy policies and terms.

7. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the updated terms.

8. Governing Law

These terms are governed by the laws of the State of Michigan. Any disputes shall be resolved in the courts of Macomb County, Michigan.